Marvellous Service


Marvellous Service

Sharing your passion for your machines, we're always here with expertise, guidance and custom solutions to keep them moving, faster, safer and more efficiently.

But that's not all we offer. Here, you'll find some of our additional services – all focused on helping you tackle your most demanding challenges, and achieve ever more marvellous feats of engineering.


Engineering GREAT

This is the ethos behind our service at IMI Precision Engineering. We understand your challenges, then connect our products, people and expertise to deliver exceptional service and solutions that improve your machines’ performance. We call this Engineering GREAT – an approach that brings together world-class products, partnerships, problem-solving, global support and reliable local delivery.


Online Ordering

Ordering parts has never been easier. With guided navigation helping you intuitively access what you need, fast, you’ll find thousands of products on our website - together with technical specifications, datasheets and CAD files.

Real-time stock availability, accurate pricing, and quick, hassle-free ordering make our website your first stop for keeping your machines moving.


Find it faster with the new IMI Norgren Express App

We’ve made it easy to find replacement pneumatic parts locally, and fast, with our free smartphone app.

  • Snap and send photos of pneumatic parts for fast identification by our team – all within 30 minutes.
  • Scan the product labels and part numbers – from any supplier – and instantly access price and availability information.
  • If it’s not an IMI Norgren product, we’ll convert it and find you an alternative.
  • Pinpoint your location to find your nearest distributor with stock available, or buy direct online.

It’s easy to get started. Simply download the app from the App Store or Google Play, then log in using your webstore details or register for a new account to get scanning, snapping and searching for what you need, when you need it.


Technical Support

We aim to provide the specialist support you need, to help you tackle some of the world’s most demanding engineering challenges. Our product datasheets, CAD and product configurators, and online tools are designed to give you the technical information you need to select, install and maintain our products in your application.

Find the documentation, tools, downloads and literature you need to get the most out of our products.

 

Email ukexpress@imi-precision.com

Our expert teams are available to answer your emails 8.45am to 5pm, Monday to Thursday and 8.45am to 4pm on Friday.

Live Chat Start chatting

Click to chat to one of our experts and get your questions answered.