Delivery & Returns

Our delivery options are designed to make it as easy as possible for you to get your products delivered when and where you need them.


Orders placed before 12.30pm (MST) Monday thru Friday for items that are in stock will ship the same day. For same day dispatch after this time it is recommended to contact customer services on (303) 794-2611.

We offer the following standard shipping options:

  • UPS Ground
  • UPS 2-day
  • UPS 1-day

Customers who need products more quickly than the dates shown online are encouraged to contact customer services or their local distributor to explore alternative options.

All orders can be tracked online from within My Account. Visit the Open Orders page and select the relevant order to view current order status and, where available, parcel tracking for individual shipments.

 

All orders, whether ordered online or via an alternative method can be viewed online when logged in within My Account. Customers can browse the list of all orders or search by purchase order number or by our sales order number provided at order placement.

Clicking on the sales order number will provide full order details including ordered part numbers and quantities and price and, where available, parcel tracking for individual shipments.

To return an item, please contact customer services on (303) 794-2611 or sales.usa@imi-precision.com.

Email sales.usa@imi-precision.com

Our expert teams are available 6am to 4.30pm (MST), Monday thru Friday to answer your emails.

Live Chat Start chatting

Click to chat to one of our experts and get your questions answered.